1 code implementation • 20 Jan 2024 • Yiqun Zhang, Fanheng Kong, Peidong Wang, Shuang Sun, Lingshuai Wang, Shi Feng, Daling Wang, Yifei Zhang, Kaisong Song
Stickers, while widely recognized for enhancing empathetic communication in online interactions, remain underexplored in current empathetic dialogue research, notably due to the challenge of a lack of comprehensive datasets.
1 code implementation • 19 Dec 2023 • Pengwei Yan, Kaisong Song, Zhuoren Jiang, Yangyang Kang, Tianqianjin Lin, Changlong Sun, Xiaozhong Liu
While self-supervised graph pretraining techniques have shown promising results in various domains, their application still experiences challenges of limited topology learning, human knowledge dependency, and incompetent multi-level interactions.
no code implementations • 10 Dec 2023 • Tianqianjin Lin, Kaisong Song, Zhuoren Jiang, Yangyang Kang, Weikang Yuan, Xurui Li, Changlong Sun, Cui Huang, Xiaozhong Liu
Heterogeneous graph neural networks have become popular in various domains.
1 code implementation • 14 Sep 2022 • Jiawei Liu, Yangyang Kang, Di Tang, Kaisong Song, Changlong Sun, XiaoFeng Wang, Wei Lu, Xiaozhong Liu
In this study, we propose an imitation adversarial attack on black-box neural passage ranking models.
1 code implementation • EMNLP 2021 • Jiawei Liu, Kaisong Song, Yangyang Kang, Guoxiu He, Zhuoren Jiang, Changlong Sun, Wei Lu, Xiaozhong Liu
Chatbot is increasingly thriving in different domains, however, because of unexpected discourse complexity and training data sparseness, its potential distrust hatches vital apprehension.
no code implementations • 21 Dec 2020 • Yongkang Liu, Shi Feng, Daling Wang, Kaisong Song, Feiliang Ren, Yifei Zhang
We investigate response selection for multi-turn conversation in retrieval-based chatbots.
no code implementations • Findings of the Association for Computational Linguistics 2020 • WeiSheng Zhang, Kaisong Song, Yangyang Kang, Zhongqing Wang, Changlong Sun, Xiaozhong Liu, Shoushan Li, Min Zhang, Luo Si
As an important research topic, customer service dialogue generation tends to generate generic seller responses by leveraging current dialogue information.
no code implementations • IJCNLP 2019 • Kaisong Song, Lidong Bing, Wei Gao, Jun Lin, Lujun Zhao, Jiancheng Wang, Changlong Sun, Xiaozhong Liu, Qiong Zhang
Customers ask questions and customer service staffs answer their questions, which is the basic service model via multi-turn customer service (CS) dialogues on E-commerce platforms.
no code implementations • EMNLP 2018 • Xiangju Li, Kaisong Song, Shi Feng, Daling Wang, Yifei Zhang
Emotion cause analysis has been a key topic in natural language processing.